? Asked on 1/16/2012by Guest
Will a gas heater operate at the low speed of a dual speed motor?
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AAnswered on 1/16/2012 by InyoPools Product Specialist Patrick P.
Probably not- Most gas heater will shut off at low GPM levels (20-40) to keep the heater cores from overheating - 20 for 200 BTUs, 40 for 400 BTUs. Depending on your pool systemyou might get these GPM levels at the low speed butgenerallythese heaters must be run at themotor's high speed.
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? Asked on 10/10/2012by Guest
What is the difference between an Electronic and Millivolt ignition?
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AAnswered on 10/10/2012 by InyoPools Product Specialist Patrick P.
The basic answer is that Millivolt is the old style of ignition, using a standing pilot light. While the electronic ignition uses a spark start system like a gas grill. Electronic ignitions are more efficient in gas usage and also are better suited for high wind areas where a pilot light might get extinguished.
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? Asked on 9/26/2014by Guest
Who performs warranty and out of warranty repairs? What maintenance and troubleshooting services are available?
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AAnswered on 9/26/2014 by InyoPools Product Specialist Patrick P.
Raypack would be in charge the warranty. You can always call Raypack in order to trouble shoot. Their number is 805-278-5300
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? Asked on 5/5/2015by Cory
Is this heater compatible with an above ground 27' round pool? Thanks.
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AAnswered on 5/5/2015 by InyoPools Product Specialist Patrick P.
Hi Cory, Yes this heater would be compatible with a 27' Round above ground pool, you would need to get with your propane company to install the appropriate sized propane line.
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? Asked on 5/16/2015by Ella Zavodnik
Can I use this Raypak heater (266,000 BTU's) with my existing 3/4" gas line.I am replacing my old Teledyne Laars 175,000 BTU heater that has worked well with 3/4" gas line.
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AAnswered on 5/16/2015 by InyoPools Product Specialist Patrick P.
Hi Ella, As long as the distance of gas line from your gas valve to the heater did not exceed 15' than a 3/4" gas line would be fine for the Raypak 266K BTU. If your distance is longer than 15' then email me back with the details and I can make a reccomendation.
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? Asked on 8/9/2015by Michael
What is the high wind stack that goes with this heater? Is it PART# 6238-125 (009835)?
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AAnswered on 8/12/2015 by InyoPools Product Specialist Lennox H.
HiMichael, The Raypak High Wind Stack 266/267 (009835)would be the correct item.
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? Asked on 1/24/2016by Inyo Visitor
How much does this this unit weigh?
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AAnswered on 1/25/2016 by InyoPools Product Specialist Brian M.
The shipping weight of unit PR266AENX is 210 lbs.
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? Asked on 4/26/2016by William Spencer
How far must the Raypak 266000 BTU Heater be from a building. No openings doors, vents or windows near the heater. I assume 6 inches would be OK?
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AAnswered on 4/26/2016 by InyoPools Product Specialist Lennox H.
HiWilliam, A clearance of 6" from the building is okay. For additional info you can reviewtheRaypak Owners/Instructions Manual.
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? Asked on 5/24/2016by Inyo Visitor
Does this machine come with a regulator? Or do you have to purchase that separately?
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AAnswered on 5/25/2016 by InyoPools Product Specialist Patrick P.
The heater does come with a gas valve which is inside the heater, however the regulator that is within the gas line is not supplied with the heater that would be supplied by the gas company.
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? Asked on 5/25/2016by Diane Campbell
What are the dimensions of this heater?
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AAnswered on 5/26/2016 by InyoPools Product Specialist Lennox H.
Hi Diane, The dimensions of this unit can be found via the RP2100 Data Sheet.
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? Asked on 9/19/2016by judi
How long to heat 1000 gallons of water to 100 degrees starting from 40 degrees?
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AAnswered on 9/20/2016 by InyoPools Product Specialist Stacey M.
Hello Judi, It will take about an hour to an hour and a half.
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? Asked on 3/4/2017by Inyo Visitor
Does the Raypak Heater 266000 BTU NG EE (cupro-nickel) - 014939 come with Millivolt ignition option or only as an electronic?
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AAnswered on 3/6/2017 by InyoPools Product Specialist Lennox H.
Hi, The unit you've described is only available as an electronic unit.
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? Asked on 3/13/2017by Inyo Visitor
what does rollout SW open mean ? On the screen of the Raypak heater.
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AAnswered on 3/13/2017 by InyoPools Product Specialist Alex V.
Hello, The RolloutSW Open means that the RolloutSwitch is open. Pleaseverify gas pressure, combustion air, blocked heat exchanger, proper vent size/connections, high wind conditions.
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? Asked on 5/29/2017by Inyo Visitor
I have a thirteen year old 16x 32 ft in ground pool, 15,000 gallons. We need to replace our RayPac 2100 Digital heater. What would be the recommended replacement heater?
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AAnswered on 5/29/2017 by InyoPools Product Specialist Alex V.
Hello, Do you know what size BTU heater you are replacing? You will want to replace it with the same BTU saizeunless you are having new gas lines installed.
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? Asked on 6/23/2017by Tom
I purchased a Raypak 266000 NG ELE from you on 7/14/15 (installed 10/15). It is dripping water out of the tubing above the burners, saturating the unit with salt water. Is less than 2 years the life expectancy of this unit?Tom
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AAnswered on 6/24/2017 by InyoPools Product Specialist Hector F.
Usually, the units last longer. These are both packaged and stocked directly from Raypakwho is one of the leading manufacturers of pool heaters. There are a number of variables that can cause these parts to go bad including chemistry that was not balanced.
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? Asked on 2/16/2018by John T
Hello, We are installing an inground hot tub. The pool installer plans to use this heater. I will have a new gas service installed just for the heater. My question is, the drawings they supplied show this unit mounted INSIDE my new pump house. Ive never seen a pool heater mounted inside, they say that's the only way they have ever installed them. Ideas?
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AAnswered on 2/19/2018 by InyoPools Product Specialist Lennox H.
Hi, John. This unit can be installed indoors or outdoors. If installed indoors, you will need to also get the Indoor Stack Kit -009839.
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? Asked on 3/21/2018by David Watkins
My current heater (Jandy Lxi 400k BTU) burned out the heater box after 9 yrs. The original install has only a 1.25 in gas supply pipe in a 130-140 ft run. Is that too small for a 400k BTU unit? Is there a problem with having too big a heater for the gas available?What size will work?Thanks,David - Dallas
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AAnswered on 3/26/2018 by InyoPools Product Specialist Kevin G.
Hello, the maximum length of piping that you can have with this unit using natural gas is 95 feet.
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? Asked on 4/2/2018by Rich
What size gas line is used for this heater with distance over 15' from source to heater?
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AAnswered on 4/4/2018 by InyoPools Product Specialist Kevin G.
Hello, for this specific unit you can use up to 50' of 1" piping, 210' of 1-1/4" piping, or up to 445' of 1-1/2" piping.
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? Asked on 5/9/2018by Jeff
can I get this heater with the inlet and outlet on the left side?
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AAnswered on 5/10/2018 by InyoPools Product Specialist Hector F.
You cannot order them that way but you can switch the sides of the inlet/outlets.
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? Asked on 5/15/2018by Ken Y
Want to make certain this is the correct unit to replace an old Raypak P-R265B for a salt water pool. From the Raypak document archives, looks like the current unit is 265k BTU and that the 266K would be a suitable replacement. Just want to make sure before placing the order.
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AAnswered on 5/15/2018 by InyoPools Product Specialist Charlie R.
Ken, Yes, Raypakheater014939 is the replacement for your 265k BTU unit and is also compatible with salt pools.
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? Asked on 5/17/2018by Inyo Visitor
do I need a check valve for water outlet and where is it connected?
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AAnswered on 5/17/2018 by InyoPools Product Specialist Lennox H.
Hi. Yes, you will if you have an automatic chlorine distribution system.
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? Asked on 6/3/2018by Inyo Visitor
do I need to install a by-pass valve with this heater?
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AAnswered on 6/3/2018 by InyoPools Product Specialist Lennox H.
Hi. Yes, I would recommend installing a manual bypass. It will allow you to regulate the water flow for maximum efficiency, and service the heater while running your pool.
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? Asked on 5/24/2019by Dave
When installing the cupro nickel heater with a salt pool, is a check valve needed? I don't have a lot of room with the way the pool installer hooked the equipment up. I think it will be extremely difficult to add one.
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AAnswered on 5/24/2019 by InyoPools Product Specialist Lennox H.
Hi, Dave. Yes, aCheck Valveis still required.
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? Asked on 7/2/2019by Inyo Visitor
What is the coefficient of performance
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AAnswered on 10/15/2019 by InyoPools Product Specialist Steve M.
We apologize for the inconvenience, however, we have been unable to obtain that information from the manufacturer. We suggest calling them directly to see if you are able to find anything.
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? Asked on 9/26/2020by George S
What is the warranty period? Does Raypak honor the warranty if it's properly self-installed? Since difference between installs could be well over $2k
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AAnswered on 12/16/2020 by InyoPools Product Specialist Hector F.
Hi George, these carry a Ray Pak1 year warranty and must be installed by a licensed technician in order to guarantee the warranty.
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? Asked on 5/15/2021by Mark Enders
What voltage, 110 or 220, is required for this unit
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AAnswered on 5/15/2021 by InyoPools Product Specialist Danny R.
Here is a link to the owner's manual. You can go to page 27 of the manual for more instructions on how to wire this heater.RaypakMillivoltOwners Manual
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? Asked on 6/20/2021by Ted
Looking to replace my 13 year old Raypak 288 BTU natural gas heater. The pool is salt water. Looks like the replacement might be the P-R266A EN X (014939). Water continually runs through our heater regardless of if the pool is on or off. The dynode is on the inlet side of the water heater. Just wanted to confirm that the 266 BTU is the appropriate size before I place the order because we can't find the 288. Thank you!
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AAnswered on 6/21/2021 by InyoPools Product Specialist Danny R.
If it was me I would jump up to the 336 BTU. It will just heat your swimming pool faster then your current 288 BTU. If you jump down to a 266 BTU it will heat your pool slower. I do not know the full story. Maybe you are already happy with the way your heater was performing and are ok with a drop in BTU. If you would like more information please check out...How to Select an Inground Pool Heater
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